FixMyFile

Your file won't open — but most of what's inside it is probably still there.

Seeing "Word found unreadable content", "the file is corrupt and cannot be opened", or "Excel cannot open the file because the file format or file extension is not valid"? You're in the right place.

Your file is analyzed right in your browser — it never leaves your computer. We show you an honest recovery percentage and a real preview first. If we recover nothing, you pay nothing.

Select your damaged file

or drag it here — .docx, .xlsx, .pptx · checked on your device in seconds, free

File never uploaded Free honest diagnosis Pay only for what we actually recovered If it's beyond saving, we say so — free

How it works

Office files are zip containers full of XML. When one gets damaged — an interrupted save, a failing drive or USB stick, a botched download or sync — Word just refuses to open it. But most of your content usually still exists inside. FixMyFile reads the damaged container directly, decompresses everything that survived, and rebuilds a clean, openable document from it.

Our promise: the recovery percentage and preview you see are computed from your actual file, before payment. Some files really are beyond saving — wiped to zeros, or encrypted by ransomware. When that's the case we tell you plainly, for free, and recommend you don't pay anyone who claims otherwise.

When we can't help

Files overwritten with zeros by a disk or sync failure — the content no longer exists.
Files encrypted by ransomware — recovery requires the attacker's key, and nobody honest can promise otherwise.
Password-protected files with a lost password — that's encryption, not corruption.

Free fixes

A surprising share of "corrupted" files aren't corrupted at all — they're a different file type wearing the wrong extension (usually after being emailed or downloaded). We detect that and give you the converted file free. Step-by-step free fixes for every common error live in our error guides.

Questions a careful buyer should ask

Is this legitimate? Judge us by behavior you can verify: the diagnosis is free, the preview is real content from your file, and if we recover nothing we tell you not to pay anyone — including us.

Is my file private? Don't take our word for it: once this page has loaded, you can switch off Wi-Fi and the analysis still works — because your file never leaves your device. Only the payment itself talks to Stripe.

Why only $12? Repair services commonly charge $39–$99 and show you nothing until you've paid. Our analysis runs in your browser, so our costs are near zero — and you see the recovery percentage and preview before any money moves.

What if my downloaded file won't open? Reply to your Stripe receipt email and a human will make it right, including a full refund.